The WaterSlyde is the simplest, most ingenious, Tik Tok-famous pleasure and hygiene product ever invented (and we're not just saying that because our very own President & Co-Owner, Maureen Pollack, is the queen behind it)!

For many women (and some men), the rush of water over their sensitive body parts was their first pleasure experience (note: in a 2019 study, more than 70% of Lovability's female-identifying community acknowledged this fact). Most, however, cease to continue the practice as it's no longer comfortable to scoot under the faucet and practice "bathtub yoga."

So what is the WaterSlyde? It is a visually stunning water diverter that easily attaches to a bathtub faucet to comfortably deliver a hypnotic flow of water to the midline of the tub right where it counts - in most cases, that's on to a waiting clitoris, pink taco, va-jay-jay, vag, puday, love box, hairy wompus (or whatever name you give your pleasure giver).

The WaterSlyde aquatic stimulator is very easy to use. After you've attached it to your bathtub faucet with the premium self-gripping ribbon or velcro strap, turn on the water, lay comfortably back in the tub, and let the water run over your vulva.

Set the mood with your favorite music, dimming the lights, and lighting a candle. Experiment with the temperature and water flow to discover what feels best. The WaterSlyde is hands-free; while you're able to use your (or your partner's) hands or a toy to plus up the sensation, you can also just close your eyes, enjoy the stimulation of rumbling water, and let your mind wander.

For more tips and tricks to get the most out of your bathtub masturbation experience, check out How To Use The WaterSlyde.

The WaterSlyde is for anyone and everyone that enjoys water play or is looking to try something new. Any age, any gender, any ability, any species (yes, it’s a great way to wash your dog) - there isn't anyone who can't find joy in The WaterSlyde.

People LOVE the WaterSlyde for several reasons:

-- The WaterSlyde is the most hygienic, body-safe, and natural way a person can experience pleasure.

-- A WaterSlyde user (aka Slyder) relies only on the rhythm and sensation of clean water from the sanctuary of a bathtub. And that rhythm is always unique and never the same, providing the opportunity to enjoy multiple speeds and a variety of pressures and temperatures.

-- The pulse of the water flowing off the tongue of the WaterSlyde feels like everlasting oral. 'Nuf said.

-- The WaterSlyde is truly hands-free so you can stay focused on receiving pleasure.

-- The WaterSlyde can be enjoyed solo or with a partner - either sitting behind you in the bath or astride the tub.

-- The WaterSlyde is durable and long-lasting (odds are you'll only ever need to buy just one), and doesn't require batteries.

-- The slow arousal buildup from the WaterSlyde leads to some of the most intense orgasms (just ask adult film star and self-described water masturbator Dani Daniels).

-- There is NOTHING available on the market like the revolutionary, patented WaterSlyde aquatic stimulator.

-- For moms who've recently given birth, or for women struggling to experience pleasure during sex (due to trauma or painful intercourse / dyspareunia, for example), the WaterSlyde offers a safe, soothing, calming pleasure experience.

The WaterSlyde is truly in a pleasure product category all its own ;)

You've probably got a fav, go-to toy for when you need to just rub one out or get a quick fix. We're all for that! But that's NOT what the the WaterSlyde is all about!

Take Your Time

It's no secret that the longer you build arousal (that is, when the vulva becomes engorged due to increased blood supply), the more intense the orgasm is likely to be. Well, on average, it takes women 15-20 minutes to reach full arousal. So what's the rush? Instead, prioritize your sexual happiness and make pleasure a part of your bath / wellness routine.

Feels Like Oral

The WaterSlyde harnesses the gentle power and rhythmic feel of water to turn you on - but not like anything you've ever felt before. Think extended foreplay courtesy of what feels like everlasting oral pleasure. And if you're able to "get there," your journey may end in a majestic, toe-curling, intense O.

A Gentle Alternative

Studies have shown that high-powered vibrators can temporarily desensitize nerve endings and make it difficult to feel softer sensations. The WaterSlyde offers a gentle, body-safe alternative to our non-stop, rush-through-everything culture, by offering a natural, deeper, slower pleasure journey.

Let's be honest. There is never a guarantee to having an orgasm(s) whether you are with a partner, your hands, or even you favorite sex toy. That's just not how our bodies work, and there's no shame in it.

But, what we can recommend is that you enjoy the process of getting there. When using the WaterSlyde, remind yourself that we're not out for a quickie and that a slow buildup leads to the best orgasms. Take your time. Light a candle or two. Play your favorite playlist. Adjust the water flow / temperature. Get comfy. Don't rush. Lose yourself in the moment. Then feel the magic of water flowing over your body and hang on for a glorious ride :)~

The WaterSlyde is the most body-safe product on the market.

The WaterSlyde itself is made from high-pressure, medical-grade polystyrene, and the only element that touches your body is just plain ol’ H20. You won't even need to clean or disinfect your WaterSlyde. Heck, you might even feel comfy loaning it out to a friend. Name another sex toy you can do that with?

If you use the WaterSlyde correctly, the water simply flows over the vulva and won't affect your pH balance. Water is not intended to go inside of the vagina (friendly reminder: the vagina cleanses itself naturally in the form of normal, vaginal discharge).

If you have concerns or experience any discomfort, please consult your doctor.

Yes! The WaterSlyde is an easy, hands-free way to gently wash water over your labia.

Doctors recommend washing your vulva with just warm water. If you need to use soap, please make sure it's mild, and free of dyes, perfumes and chemicals.

On your period? The gentle flow of water while using the WaterSlyde will not only help wash away the blood but it can feel ahhhhmazing. And some say it also helps relieve cramping caused by menstruation due to the contractions from an orgasm. Win-win, babe :)

The WaterSlyde is made from high-impact, medical grade styrene, a high-performing, durable and body-safe material that is commonly used in health care and food service products.

YES, The WaterSlyde is recyclable (Resin Code #5)! If your local municipality doesn't accept that type of plastic, email us and we'll send you a return label so we can properly recycle it for you! :)

Length: Our condoms are 7.4" / 190 mm long (unstretched), but have the capacity to stretch to over 15" long. They fit medium and large penises quite comfortably. For shorter penises, the condoms can still fit effectively; just don't unroll the condom all the way. The unrolled portion of the condom will sit like a ring on the base of the penis.

Width: Our condoms are 2.2" / 56 mm wide. If a condom is loose around the base of the penis, it is too large and can slip off during intercourse. Make sure the condom fits snugly before use.

Thickness: Buttercup Condoms have a thickness of .075-.080 mm and are consistently described by men and women alike as "feeling as if there's nothing there at all!"

Our condoms are similar in size to a 'size large' Trojan condom. They are a few millimeters shy of a Trojan Magnum condom in both length and width. They fit a large variety of penises comfortably because the latex is so thin and stretchy.

An awesome farm-to-factory rubber plant/plantation in Malaysia. We’re proud to say our condoms are produced from super fresh latex tapped from local trees. Once the trees are tapped, our condoms are made right away. No wait means no icky latex smell! Fresh is good.

* All natural rubber latex tapped fresh (80.17%)

* Silicone oil, a hypo-allergenic, long-lasting lubricant of the highest grade (18.12%), comprised of dimethicone, cyclotetrasiloxane and cyclopentasiloxane.

* Corn starch & magnesium carbonate powder (1.71%), a natural material taken from corn kernels and inorganic material. Corn starch helps keep the latex from sticking to itself and make it easier to unroll, and the magnesium carbonate improves the tensile strength of the natural-latex rubber.

As importantly as what’s in our premium Lovability Condoms is what’s NOT.

NO dyes! NO fragrances! NO parabens! NO detectable nitrosamines! NO casein! NO spermicide (nonoxynol-9)! NO gluten! NO PEGs (polyethylene glycol)! NO propylene glycol! NO numbing agent (benzocaine)! NO PFAS (per- and polyfluoroalkyl substances, otherwise knowns as "forever chemicals")! And, yes, they are NON-GMO as well :)

Our condoms are made by mixing various chemicals with 100% natural rubber latex. The chemicals include Latex, Ammonia, Sulphur, Zinc Oxide, Zinc dibutyldithiocarbamate, Phenolic Antioxidant, Silicone lubricant, Magnesium carbonate powders and modified cornstarch.

The chemicals initiate a process called vulcanization, an essential step to develop the condom's required mechanical properties. Most of the chemicals listed above will be eliminated during the manufacturing process. A few will be left in the condom at very low levels, though none pose any health risk or concern.

YES! Lovability vegan condoms are free of all animal byproducts. Many latex condoms are manufactured using a milk protein called casein to give the latex a smooth texture. Some also contain milk powder. The use of either makes a condom not vegan.

No (we love our furry animals!), but - as with most things, and in full transparency - the answer is nuanced.

All condoms and personal lubricants sold in the US are regulated as Class II medical devices by the FDA, and as a result, must adhere to specific legal standards. Prior to 2016, these legal standards required all manufacturers and brands who sell these products in the US to evaluate the safety of their products by performing some animal tests as part of the FDA’s 510(k) clearance application. However, once a new Class II medical device receives FDA clearance, no further testing is required. As such, our condom manufacturer has not conducted any animal tests on our products regulated as Class II medical devices since receiving 510(k) clearance in 2001.

Thankfully, the FDA now supports cruelty-free methods of evaluating the safety of these products in certain circumstances. And if we launch a new product, we will require our manufacturing partners to demonstrate the safety of such a product without the use of animal testing whenever possible.

Lovability Condoms are good for 5 years from the date they are manufactured. You can find the expiration date conveniently identified on the back label of each condom as well as the secondary packaging in which the condoms are sold.

The golden rule for how to store condoms: always keep the condoms in a cool, dry place, in their original wrapper, and away from direct sunlight.

In terms of the temperature, condoms should be kept in an area below 100 degrees Fahrenheit (or 38 degree Celcius).

While there's a maximum temperature, there isn’t a generally accepted minimum temperature at which condoms should be stored. If the condoms are exposed to extreme cold for an extended period, we suggest you open up the box and make sure the integrity of the condom "seal" hasn’t been compromised (for Lovability condoms, that's the silver foil that seals in the condom in to the wrapper).

To be safe, our advice is that f you have any reservations about the quality of the condoms, don’t think twice. Better safe than sorry, as they say, and you’ll enjoy your time with your partner far more without any unnecessary worries hanging around. Indeed, studies have shown that the stress of (potentially) unprotected sex can distract you from achieving climax!

The most important thing to know about how to dispose of your used condoms? Do not flush them down the toilet! They clog up pipes, and often find their way into our oceans and destroy marine life.

So what can and should you do with your used condoms?

Lovability Condoms are made with 100% natural latex and are free of parabens and nasty chemicals, allowing them to be composted and biodegrade safely. That said, condoms are an (FDA) class 2 medical device, and there's an argument to be made that they be sent to a landfill to avoid contamination of your compost. Ultimately, it's your choice to decide how to discard your condoms.

If you choose not to compost condoms, try not to feel too bad about it. Condoms are one of the very few single-use items that arguably do a lot more good to save the planet — you're engaging in safe-sex and playing an important role in population control. And know that here at Lovability, our packaging aims to be as sustainable as possible — made with recyclable paper, featuring a recyclable, BPA-free polypropylene cup, and to be carried in a reusable aluminum tin (which is itself recyclable with metals).

No :( We have not yet produced a polyurethane or polyisporene option. Latex alternatives have higher breakage rates and shorter shelf life. And when it comes to protection, lambskin or sheepskin condoms are inferior to latex condoms as they don't prevent the transmission of STIs. We'll keep looking for latex alternatives that are healthy and body safe.

No :( but we're working on it. We recognize the importance of dams as a means of protecting you against the transmission of STIs during oral sex and expressing to your partner that you care about safe sex.

Until we do create a dam, here's a DIY demo on how to convert your Lovability Condom in to a dam :)



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Hallelubeyah is formulated with organic aloe and other naturally-sourced ingredients, giving it an ultra-slippery and natural-feeling texture - just like your own natural juices.

Organic Aloe Barbadensis Leaf Juice, Propanediol, Tremella Fuciformis (Mushroom) Extract, Gluconolactone, Sodium Hyaluronate, Chenopodium Quinoa Seed Extract, Cannabis Sativa Seed Extract (Hemp), Linum Usitatissimum (Linseed) Seed Extract, Camellia Sinensis Leaf Extract (Green Tea), Avena Sativa (Oat) Kernel Extract, Hydroxyethylcellulose, Xanthan Gum, Sodium Benzoate, Potassium Sorbate, Citric Acid

Like our condoms, as importantly as what's in our premium personal lubricant is what's NOT.

HALLELUBEYAH ORGANIC’s smooth, gentle formula is free of all the icky stuff, and not made with parabens, hormones, glycerin, harsh chemicals, animal products, artificial colors, flavors, fragrances, added sugars, soy or gluten.

In terms of a personal lubricant, osmolality refers to the product's ability to draw moisture from the skin. The World Health Organization (WHO) recommends using personal lubricants that have an osmolality below 1200 mOm/kg. HALLELUBEYAH Organic Aloe has an osmolality of 50-180 mOsm/kg, well below the WHO recommendation.

In terms of a personal lubricant, pH balance refers to the acidity or alkalinity of a product. Normal vaginal pH indicates that there is the right amount of good bacteria (lactobacilli), and no overgrowth of the bad bacteria that can cause odor, irritation and sometimes infection.

HALLELUBEYAH ORGANIC has a pH range of 4.0 - 5.0, similar to a normal vaginal pH, right in line with the World Health Organization's (WHO) recommendation of using personal lubricants that have a pH value of 4.5.

Yes, Hallelubeyah is a water-based lubricant that is safe to use with silicone sex toys. As always, don't forget to wash up after.

Yes! Hallelubeyah is a water-based lubricant that is compatible with latex, polyurethane and polyisoprene condoms.

Hallelubeyah's non-messy, non-sticky and non-staining formula makes cleanup with just warm water super easy.

Hallelubeyah personal lubricant is made with the highest quality, plant-based ingredients. We don’t hold an official certification (yet!) as organic or vegan, but we only use the highest quality, body-safe ingredients, and NO animal products are used to make it - ever.

HALLELUBEYAH ORGANIC is safe and can be used throughout pregnancy and while breastfeeding. While the lube is not a spermicide and does not harm you, the pH balance of any lube can affect the movement of sperm (like other lubricants) and is NOT recommended to use while trying to conceive.

We always recommend speaking with your doctor before using any products with respect to pregnancy.

To legally sell a personal lubricant to consumers in the United States, a company must notify the FDA of its intent to manufacture and sell the product and make sure that the product has gone through the proper due diligence and testing to ensure that the ingredients will not harm people. Personal lubricants are considered a Class II Medical Device and it’s important for consumers to know that their personal lubricant has been FDA Cleared.

For more information from the FDA on 510(k) Clearances, click here.

Yes, each tube of lubricant is factory-sealed and comes with a tamper-evident seal. The seal is found at the base of the tube, and you'll need to unscrew the tube cap to remove it before use.

HALLELUBEYAH ORGANIC personal lubricant has a shelf-life of 2 years, though it is recommended you use the lube within 12 months of opening the tube . Please check the expiration date stamped on your tube and do not use any of the remaining lubricant after that date.

HALLELUBEYAH ORGANIC should be stored at room temperature (66-77°F / 19-25°C) and out of direct sunlight. Make sure to close the cap for purity after every use.

Hallelubeyah is made in the USA!

YES! Hallelubeyah tubes and caps are 100% recyclable. The tubes are made from polyethylene (#4) and the caps from polypropylene (#5).

Arousal balm is a product specially designed to increase sensitivity and enhance sexual response.

When applied to desired areas, it awakens nerve endings and heightens sensation as it increases blood flow. It provides a new, tingling sensation which starts your arousal process.

Bomb Balm Arousal Balm was initially designed for vulva owners, however it can equally be used by penis owners as well - so it’s really made for everyone - her, him and/or them.

Bomb Balm Arousal Balm is a blend of natural ingredients and is ideal for delicate and easily irritated skin. If you are concerned we recommend testing a small amount on a sensitive area first. Also, please see our ingredient list to check if you have any allergies. If irritation does occur, discontinue use and wash with warm water.

Arousal balm is designed to start the process of arousal and enhance foreplay before intercourse and/or masturbation.

It’s great for beginning your pleasure journey. It’s very simple and easy to apply and provides a new tingling sensation which starts your arousal process.

That’s really up to you - but ideally you should use it before any sexual encounter where you want to have increased sensations. However you can use it any time you want to show your vulva/penis (or other fun areas) some extra love and attention.

We recommend cleaning your hands before applying or re-applying.

Lubricant is an internal lubrication enhancer whereas Bomb Balm Arousal Balm is applied externally to begin and.or enhance the arousal process. For some that could include increased natural lubrication.

It depends on the ingredients of the arousal serum but the main difference is consistency. Balms in general are thicker and stay on better wherever you apply them.

Bomb Balm Arousal Balm is available in a generously sized 2 oz. reusable Lovability tin, allowing for easy access to the product. And, yes, our Lovability tins are ideal for travel as our Bomb Balm Arousal Balm fits well under the 3.4oz / 100ml TSA requirement.

Here's what's in Bomb Balm Arousal Balm:

Glycine Soja (Soybean) Oil, Hydrogenated Soybean Oil, Cocos Nucifera (Coconut) Oil, Butyrospermum Parkii (Shea Butter), Euphorbia Cerifera (Candelilla) Wax, Mentha Piperita (Peppermint) Oil, Prunus Armeniaca (Apricot) Kernel Oil, Persea Gratissima (Avocado) Oil, Cannabis Sativa (Hemp) Seed Oil, Tocopherol, Menthol, Simmondsia Chinensis (Jojoba) Seed Oil

It is not certified kosher but is vegan. There were no animal by-products at or near the making of this product.

No. Like most balms, Bomb Balm Arousal Balm is made with coconut oil, and coconut oil is not compatible with latex condoms.

"Not compatible with latex condoms" means that the ingredient(s) of a product (typically oil) may weaken the latex of a condom - that is, exposure to that ingredient may cause the condom to damage or break.

Our arousal balm contains coconut oil and is intended to be used on private areas, so that's why it contains the warning. Studies vary as to how long and how much it takes for the latex to weaken once exposed. Better to be safe than sorry, of course, so make sure you wash the balm from the skin wherever applied with soap and water before using a latex condom.

You can generally use oil-based lubes with non-latex plastic condoms, but check the directions on the packaging if you're not 100% sure.

Ideally keep the tin flat and at moderate room temperature. We suggest you close the lid securely after each use. Once opened, our arousal balm has a shelf life of 12 months.

Oh hell yeah, the possibilities are endless. Here’s a list of a few but please let us know if you have some new awesome uses!

-- It relieves headaches when applied to temples of the head

-- It acts as an excellent moisturizer for any dry areas (including the tips of your hair, elbows and heels)

-- It acts as an amazing lip "plumper" when applied to your lips (all your lips!)

ThreePlay Massage Candle melts at just above body temperature, so the massage oil will be warm to the touch and can be poured directly on to the skin.

Light the candle, and for best results we recommend allowing the candle to burn for 5 - 10 minutes until a pool of oil develops at the top and there is still a solid candle underneath. Then gently blow out the flame (you can use the tin top to limit any smoke or use a candle snuffer too). Once the candle is extinguished, either pour oil directly on to the desired areas or use your fingers to apply and massage into your partner's (or your) body. The warm massage oil gently absorbs into the skin, leaving it well moisturized and feeling silky soft. Reapply as you desire.

Our ThreePlay Massage Candle is designed for you to add to your intimate repertoire, be it solo or with a partner. Our candle encourages relaxation and exploration, a great way to get to know yourself and your partner better (and discover all those fab places on their body and yours).

What better way to enhance all your senses in one - candle, massage, scent, ambience, and more...

Here are the natural ingredients in our Three Play Massage Candle:

Hydrogenated Vegetable Oil, Glycine Soja (Soybean) Oil, Fragrance (Parfum), Cannabis Sativa (Hemp) Seed Oil, Prunus Armeniaca (Apricot) Kernel Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Cocos Nucifera (Coconut) Oil, Tocopherol, Benzyl Benzoate, Citronellol, Geraniol, Hydroxycityonellal, Limonene, Linalool.

No, the oils used in ThreePlay Massage Candle are NOT compatible with latex condoms, such as our Buttercup Condoms (see above under Bomb Balm Arousal Balm for "What does 'not compatible with latex condom' means").

If you use our candle in conjunction with a condom, make sure you wash the candle oil from the skin wherever applied with soap and water before using a latex condom. Alternatively, you can use a polyurethane (non-latex) condom, but read the instructions on the package to make sure they're compatible.

ThreePlay Massage Candle melts down into a massage oil with a unique blend of six natural oils providing a professional slip that moisturizes your skin, leaving it healthier-looking, hydrated and ahh-ma-zing!

You can use our interactive ThreePlay Massage Candle whenever you like. You can leave it open to scent your room. You can light it as a more traditional candle for mood light, pampering yourself by a candlelit bath or bedside and whenever you want to relax further, use the melted massage oil for solo or partner massages (foot, body, wherever) - and then of course you can use it for play!

The ThreePlay Massage Candle is a candle and O-so-much more. Along with providing an intoxicating, seductive unisex fragrance (both when lit or not), it also delivers a luxurious warm massage oil or moisturizer, gently absorbing into the skin to leave it silky soft. This 3-in-1 massage candle is the perfect addition to your wellness “play” routine - whether that’s foreplay, after play, solo play, bedroom play, or bath play :)

Hemp seed oil, one of the primary ingredients in ThreePlay Massage candle, has a fantastic slip factor for massage. And because it sinks into the lipid layer of the cells, skin is left soft and moisturized, without any greasy feel.

No, our massage candle is not designed for intercourse or as a personal lubricant (please use it externally only). That said, it's important to us that we make our ThreePlay Massage Candle as safe as possible— it is vegan and phthalate-free, and contains mostly essential and natural oils. If it feels uncomfortable on any body part, wipe away with a towel.

ProTip:

ThreePlay Massage Candle is great (long-lasting!) for giving the best “handie” - in bed or even in the bath.

Not only can you, you should use ThreePlay Massage Candles in the bath!

Candlelit baths are wonderful, now you’re able to interact with your candles and pour luxurious oil on yourself or your partner. You can either have an intimate massage or just have beautiful moisturized skin when you leave your bath.

Pro Tip: How amazing would it be to be able to give a "handie" in a seductive bath without having to worry about the “dry” rub under water. The massage oil from ThreePlay Massage Candle is so moisturizing it allows you to go a very long time without reapplying. Try it out and thank us later.

ThreePlay Massage Candle is both cruelty-free (developed without any tests on animals ) and vegan (the product does not include any animal-derived ingredients).

Our candle is hand poured and made in small batches in a solar-powered facility in California with premium natural, vegan, cruelty-free ingredients.

ThreePlay Massage Candle is an oil-based candle made from a blend six natural oils including hemp, apricot, jojoba, soy, coconut and vegetable oils. It is not wax-based.

Yes, ThreePlay Massage Candle is paraben-free. It's made with natural ingredients and does not have any preservatives.

Our wick is made of cotton and is lead free.

Ideally keep the tin flat and at moderate room temperature. We suggest you close the lid securely after each use. Once opened, our ThreePlay Massage Candle has a shelf life of 12 months.

Trim the wick down to approximately ¼ inch prior to each lighting, being careful to prevent wick trimmings from accumulating in the wax pool (and into your massage oil) and allowing for the candle to burn uniformly. Burn your candle within sight, keeping it away from objects that can catch fire. Never leave your candle unattended or within the reach of children and pets. You can leave it open for room scent or simply replace the lid after use for easy portability.

ThreePlay Massage Candle is NOT edible. Please do not consume the candle oil.

Except for holidays and barring unforeseen circumstances, we will process and ship your order 24-48 hours Monday-Friday after purchase.

Once your item is processed, you will receive a confirmation email with tracking. Be sure to check spam if you have not received the email.

If your USPS tracking information has not updated, know that your order has shipped. USPS facilities are not always timely with scanning in packages or updating the tracking information. Once the package arrives at the local post office, however, a final ETA will be calculated.

For additional information not found on your tracking page, contact USPS directly at 1 (800) 275-8777.

As soon as your order is processed and on its way to the post office, you’ll receive an email from us with a link to a dedicated page containing tracking information and order status for your order. If you do not see this shipping confirmation email in your inbox, please check your spam folder.

Every so often, local USPS facilities are not timely with scanning in packages or updating tracking info. Please allow 24–48 hours for your tracking to update. If your tracking status remains stuck on "confirmed" after 48 hours, shoot us an email at hello@lovabilityinc.com.

USPS sometimes marks a package as delivered when it leaves the processing center, even though it can take as long as 2-3 days before it arrives at your door. The best way to locate your package is to contact USPS directly. You can speak to their support team at 1 (800) 275-8777, reach out to them via email on their site, or stop by your local post office.

Yes, you can purchase shipping protection by adding it to your cart and updating your cart (look for the "+ ADD" button before you check out).

Shipping protection offers tracking services and protection which extends insurance for your online purchases that are lost or damaged in transit, or stolen immediately after the carrier’s proof of delivery.

If you notice your shipping or billing address is incorrect after placing your order, email us as soon as possible at hello@lovabilityinc.com with your new address.

Yes. All Lovability orders ship in a plain white or brown shipping box from a mysterious return sender named “Lovability”. If she sounds sexy, it’s because she is. ☺

PLEASE NOTE FOR INTERNATIONAL ORDERS (i.e., orders outside the United States): we may be obligated to identify the contents of every package as required by customs.

We ship Lovability products exclusively to the U.S., Canada, UK, Australia and Sweden.

Due to the high cost and even higher frustration of shipping outside North America, we're in the process of re-imagining our international strategy by developing relationships with local retailers and regional distributers. Look for an announcement about that in the coming months :)

We accept all major credit cards, Amazon Pay, Apple Pay, and PayPal.

If you're using PayPal eCheck, please allow extra time for us to process your order since PayPal takes an additional 3–5 business days (or longer) to process the order, before our system is able to proceed with fulfilling and shipping your order.

If your transaction is not going through, please check that your credit card name, number, expiration date, and billing address are correct.

Hi. Except as otherwise provided below, returns can be made within 30 days of receiving an item provided the product is unused / unopened. In that case, we offer a full refund for the purchase price of the item less the actual cost of return shipping via the return USPS label issued by Lovability.

Except for the WaterSlyde (which has a satisfaction guarantee, see separate tab below), we do not accept exchanges and/or returns for any opened or used products. Further, due to the personal nature of condoms, all condom sales are final and not eligible for return, including any packs or kits in which they are included (Power & Pleasure Pack, Sex Essentials Kit, etc.).

To begin a return, please email us at hello@lovabilityinc.com.

If an item isn't functioning properly or arrived damaged, please email us at hello@lovabilityinc.com with a photo(s) or video of the issue, and we’ll troubleshoot the problem with you or provide a replacement.

We get it. Sometimes things aren’t what you'd hoped. If you try a Lovability product and it just doesn’t meet your expectations, contact us at hello@lovabilityinc.com within 30 days of receiving it. We’ll issue you store credit for what you paid for the product upon completion of a brief survey.

If you're not satisfied with your WaterSlyde purchase for any reason (including that it doesn't fit your bathtub faucet), email us at hello@lovabilityinc.com within 90 days of receiving it. As long as the WaterSlyde is not damaged and is returned in its original packaging (if any), we'll issue a full refund for the purchase price of the item less the actual cost of return shipping to Lovability via the return USPS label issued.

Shoot us an email at hello@lovabilityinc.com or text us at 1-310-956-1432. We're usually very quick to respond, even on weekends. In any case, you should expect to hear back from us with in 24 hours of your communication.

Yes, your privacy is of utmost importance to us! If you'd like to remove your information from our site, please email us at hello@lovabilityinc.com and we'll work with you to make sure that gets done.

If you're a retailer or distributor and are interested in learning about wholesale opportunities (or placing an order), please email us at wholesale@lovabilityinc.com. You can also find us on Faire and Bulletin platforms.

Click here to find more details and information about Lovability body-safe and empowering products on Range Me.

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If you have any additional questions about our affiliate program, please email us at affiliates@lovabilityinc.com.