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Questions? We've Got Answers! 



What size are your condoms?

Length: Our condoms are 7.4" / 190 mm long (unstretched), but have the capacity to stretch to over 15" long. They fit medium and large penises quite comfortably. For shorter penises, the condoms can still fit effectively; just don't unroll the condom all the way. The unrolled portion of the condom will sit like a ring on the base of the penis.

Width: Our condoms are 2.2" / 56 mm wide. If a condom is loose around the base of the penis, it is too large and can slip off during intercourse. Make sure the condom fits snugly before use.

How does your sizing compare to other condoms?

Our condoms are similar in size to a 'size large' Trojan condom. They are a few millimeters shy of a Trojan Magnum condom in both length and width. They fit a large variety of penises comfortably because the latex is so thin and stretchy.

Where are Lovability Condoms sourced?

An awesome farm-to-factory rubber plant/plantation in Malaysia. We’re proud to say our condoms are produced from super fresh latex tapped from local trees. Once the trees are tapped, our condoms are made right away. No wait means no icky latex smell! Fresh is good.

What ingredients are in Lovability Condoms?

* All natural rubber latex tapped fresh (80.17%) 

 * Silicone oil, a hypo-allergenic, long-lasting lubricant of the highest grade (18.12%) 

 * Corn starch & magnesium carbonate powder (1.71%), a natural material taken from corn kernels and inorganic material. Corn starch helps keep the latex from sticking to itself and make it easier to unroll, and the magnesium carbonate improves the tensile strength of the natural-latex rubber.

What ingredients are NOT in Lovability Condoms?

As importantly as what’s in our premium Lovability Condoms is what’s NOT. 

 NO dyes! NO fragrances! NO parabens! NO detectable nitrosamines! NO casein! NO spermicide (nonoxynol-9)! NO gluten! NO PEGs (polyethylene glycol)! NO numbing agent (benzocaine)! And, yes, it's NON-GMO as well :)

What ingredients are used in the manufacturing process of Lovability Condoms?

Our condoms are made by mixing various chemicals with 100% natural rubber latex. The chemicals include Latex, Ammonia, Sulphur, Zinc Oxide, Zinc dibutyldithiocarbamate, Phenolic Antioxidant, Silicone lubricant, Magnesium carbonate powders and modified cornstarch. 

The chemicals initiate a process called vulcanization, an essential step to develop the condom's required mechanical properties. Most of the chemicals listed above will be eliminated during the manufacturing process. A few will be left in the condom at very low levels, though none pose any health risk or concern.

Are Lovability Condoms vegan?

YES! Lovability vegan condoms are free of all animal byproducts. Many latex condoms are manufactured using a milk protein called casein to give the latex a smooth texture. Some also contain milk powder. The use of either makes a condom not vegan.

Are Lovability Condoms tested on animals?

No (we love our furry animals!), but - as with most things, and in full transparency - the answer is nuanced. 

All condoms and personal lubricants sold in the US are regulated as Class II medical devices by the FDA, and as a result, must adhere to specific legal standards. Prior to 2016, these legal standards required all manufacturers and brands who sell these products in the US to evaluate the safety of their products by performing some animal tests as part of the FDA’s 510(k) clearance application. However, once a new Class II medical device receives FDA clearance, no further testing is required. As such, our condom manufacturer has not conducted any animal tests on our products regulated as Class II medical devices since receiving 510(k) clearance in 2001. 

Thankfully, the FDA now supports cruelty-free methods of evaluating the safety of these products in certain circumstances. And if we launch a new product, we will require our manufacturing partners to demonstrate the safety of such a product without the use of animal testing whenever possible.

What's the shelf-life of Lovability Condoms?

Lovability Condoms are good for 5 years from the date they are manufactured. You can find the expiration date conveniently identified on the back label of each condom as well as the secondary packaging in which the condoms are sold.

Do you sell non-latex condoms?

No :( We have not yet produced a polyurethane or polyisporene option. Latex alternatives have higher breakage rates and shorter shelf life. And when it comes to protection, lambskin or sheepskin condoms are inferior to latex condoms as they don't prevent the transmission of STIs. We'll keep looking for latex alternatives that are healthy and body safe.

Do you sell dental (oral) dams?

No :( but we're working on it. We recognize the importance of dams as a means of protecting you against the transmission of STIs during oral sex and expressing to your partner that you care about safe sex.

Until we do create a dam, here's a DIY demo on how to convert your Lovability Condom in to a dam :)


Let's Get It On! The condom, that is...

CAUTION: Lovability Condoms Contain Natural Rubber Latex Which May Cause Allergic Reactions.

Directions for Use

Latex condoms are intended to prevent pregnancy, HIV/AIDS, and other sexually transmitted infections.

1. Use a new condom for each act of sex.

2. Tear open the package carefully. Do not use fingernails, teeth, or anything that can damage the condom.

3. Before any sexual contact, place the condom on the head of the erect penis with the rolled side out. 

4. Lesions, pre-ejaculate secretions, semen, vaginal secretions and blood can all transmit infectious organisms.

5. Unroll or pull the condom all the way to the base of the erect penis. If the condom doesn’t unroll easily, it may be on backwards, damaged or too old. Throw it away and start over with a new condom. 

6. Immediately after ejaculation, hold the rim of the condom in place and withdraw the penis while it is still erect. Avoid spilling semen.

Dispose of a used condom by wrapping it in tissue and throwing it into the trash. Wash your hands with soap and water.


-- Do not reuse latex condoms.

-- Store latex condoms in a cool, dry place (below 100ºF) and avoid exposure to direct sunlight.

-- If the rubber material is sticky or brittle or obviously damaged, do not use the condom.

-- If the color is uneven or changed, do not use the condom.

-- Make sure there is adequate lubrication. If you add lubricant, use a water-based lubricant such as HALLELUBEYAH personal lubricant. DO NOT USE OIL-BASED LUBRICANTS, such as those made with petroleum jelly (e.g., Vaseline®), mineral oil, vegetable oil, or cold cream, as these may damage the condom.

Degree of STI Protection

Latex condoms reduce the risk of transmitting STIs by providing a barrier against the source of the infection.

-- Latex condoms are most effective against STIs such as HIV infection (AIDS) and gonorrhea that are spread by contact with the head of the penis.

-- Latex condoms are less effective against STIs such as Human Papillomavirus (HPV) and herpes. These STIs can also be spread by contact with infected skin that is not covered by the condom.

If you believe you have an STI, contact a health care provider. For more information on latex condoms or STIs, contact a health care provider or a public health agency. 


What makes Hallelubeyah so Halle-F'ing-Lube-YAS!

Hallelubeyah is formulated with 100% purified natural kiwi vine extract, giving it an ultra-slippery and natural-feeling texture - just like your own natural juices. It’s also highly moisturizing, so a few drops go a long way. 

What ingredients are in Hallelubeyah?

Hallebuyah is made with only 7 simple ingredients:

* Aqua (deionized water) 
* Vegetable Glycerin – a humectant, which is a substance that attracts moisture to the skin. (see below on Glycerin) 
* Kiwifruit Vine Extract (Polysaccharides) - Kiwifruit vine extract yields a high amount of pectic polysaccharides. Polysaccharides are polymeric carbohydrate molecules. When extracted from the kiwi vine, polysaccharides are “film-like” and provide an exceptional form of lubrication, similar to the natural lubricant produced by the body. Hallelubeyah is made with 100% purified natural kiwi vine extract. 
* Xanthan Gum – a widely used food-grade ingredient used as a thickening agent. 
* Potassium Sorbate & Sodium Citrate – Trace amounts of preservatives to prolong the shelf life of Hallelubeyah. 
* Citric Acid – Intended to adjust the pH of Hallelubeyah (see below on pH) 
* Flavonoids (Grapefruit Seed Extract, GSE) – Flavonoids are groups of plant metabolites that are found in many fruits and vegetables. Flavonoids have been reported to have anti-microbial, anti-viral, anti-inflammatory and anti-allergic activities and are used to preserve Hallelubeyah.

What ingredients are NOT in Hallelubeyah?

Like our condoms, as importantly as what's in our premium personal lubricant is what's NOT.

Hallelubeyah’s smooth, gentle formula is free of all the icky stuff, and not made with parabens, hormones, harsh chemicals, animal products, artificial colors, flavors, fragrances, added sugars, soy or gluten.

What's the osmolality of Hallelubeyah?

In terms of a personal lubricant, osmolality refers to the product's ability to draw moisture from the skin. The World Health Organization (WHO) recommends using personal lubricants that have an osmolality below 1200 mOm/kg. We're proud to report that Hallelubeyah's osmolality is well below that number (the current batch was measured at 704-724 mOm/kg).

What's the pH balance of Hallelubeyah?

In terms of a personal lubricant, pH balance refers to the acidity or alkalinity of a product. Hallelubeyah has a pH of approximately 4.5, which is similar to a normal vaginal pH of 3.5 - 4.5. Normal vaginal pH indicates that there is the right amount of good bacteria (lactobacilli), and no overgrowth of the bad bacteria that can cause odor, irritation and sometimes infection. After all, life's about balance, right?

Tell me about Glycerin.

The most important factors that can alter the vaginal environment are osmolality and pH. For personal lubricant, osmolality refers to the product’s ability to draw moisture from the skin and pH refers to the acidity or alkalinity of the product. If the osmolality and pH of your lubricant are acceptable and in-balance (like Hallelubeyah), the super small amount of vegetable glycerin in the product is inconsequential.

Hallelubeyah is FDA 510(k) Cleared, proving its longstanding record of safety and effectiveness. Each batch is reliably and consistently tested to ensure that it is in the acceptable ranges for osmolality and pH according to the World Health Organization.

Can I use Hallelubeyah with sex toys?

Yes, Hallelubeyah is a water-based lubricant that is safe to use with silicone sex toys. As always, don't forget to wash up after.

Can I use Hallelubeyah with a condom?

Yes! Hallelubeyah is a water-based lubricant that is compatible with latex, polyurethane and polyisoprene condoms. 

Easy to clean up?

Hallelubeyah's non-messy, non-sticky and non-staining formula makes cleanup super easy.

Is Hallelubeyah vegan? Organic?

Hallelubeyah personal lubricant is made with the highest quality, plant-based ingredients. We don’t hold an official certification (yet!) as organic or vegan, but we only use the highest quality, body-safe ingredients, and NO animal products are used to make it - ever.

Is Hallelubeyah safe to use during pregnancy?

Hallelubeyah is safe and can be used throughout pregnancy and while breastfeeding. While Hallelubeyah is not a spermicide and does not harm you, the pH balance of Hallelubeyah can affect the movement of sperm (like other lubricants) and is NOT recommended to use while trying to conceive.

We always recommend speaking with your doctor before using any products with respect to pregnancy.

What does it mean for Hallelubeyah to be 510(k) Cleared?

To legally sell a personal lubricant to consumers in the United States, a company must notify the FDA of its intent to manufacture and sell the product and make sure that the product has gone through the proper due diligence and testing to ensure that the ingredients will not harm people. Personal lubricants are considered a Class II Medical Device and it’s important for consumers to know that their personal lubricant has been FDA Cleared.


For more information from the FDA on 510(k) Clearances, click here.

Is there a tamper-evident seal on Hallelubeyah?

Yes, each tube of lubricant is factory-sealed and comes with a tamper-evident seal. The seal is found at the base of the tube, and you'll need to unscrew the tube cap to remove it before use.

Is there a shelf-life for Hallelubeyah?

Hallelubeyah personal lubricant has a shelf-life of 3 years. Please check the expiration date stamped on your tube and do not use any of the lubricant after that date.

How should I store Hallelubeyah?

Hallelubeyah should be stored at room temperature (66-77°F / 19-25°C) and out of direct sunlight. Make sure to close the cap for purity after every use.

Where is Hallelubeyah made?

Hallelubeyah is made in the USA!

Is the packaging (plastic tube & cap) recyclable?
YES! Hallelubeyah tubes and caps are 100% recyclable. The tubes are made from polyethylene (#4) and the caps from polypropylene (#5).


What's arousal balm?

Arousal balm is a product specially designed to increase sensitivity and enhance sexual response.

How does it work?

When applied to desired areas, it awakens nerve endings and heightens sensation as it increases blood flow. It provides a new, tingling sensation which starts your arousal process.

Who is it for?

Bomb Balm Arousal Balm was initially designed for vulva owners, however it can equally be used by penis owners as well - so it’s really made for everyone - her, him and/or them.

Can I use it if I have sensitive skin?

Bomb Balm Arousal Balm is a blend of natural ingredients and is ideal for delicate and easily irritated skin. If you are concerned we recommend testing a small amount on a sensitive area first. Also, please see our ingredient list to check if you have any allergies. If irritation does occur, discontinue use and wash with warm water. 

What will it do for me / my partner? 

Arousal balm is designed to start the process of arousal and enhance foreplay before intercourse and/or masturbation.

Why do I want it?

It’s great for beginning your pleasure journey. It’s very simple and easy to apply and provides a new tingling sensation which starts your arousal process.

When do I use it?

That’s really up to you - but ideally you should use it before any sexual encounter where you want to have increased sensations. However you can use it any time you want to show your vulva/penis (or other fun areas) some extra love and attention.

We recommend cleaning your hands before applying or re-applying.

How does it differ from lube?

Lubricant is an internal lubrication enhancer whereas Bomb Balm Arousal Balm is applied externally to begin and.or enhance the arousal process. For some that could include increased natural lubrication.

How does it differ from arousal serum?

It depends on the ingredients of the arousal serum but the main difference is consistency. Balms in general are thicker and stay on better wherever you apply them.

How big is it? How is it packaged? Can I travel with it?

Bomb Balm Arousal Balm is available in a generously sized 2 oz. reusable Lovability tin, allowing for easy access to the product. And, yes, our Lovability tins are ideal for travel as our Bomb Balm Arousal Balm fits well under the 3.4oz / 100ml TSA requirement.

What’s in it (ingredients)? 

Here's what's in Bomb Balm Arousal Balm:

Glycine Soja (Soybean) Oil, Hydrogenated Soybean Oil, Cocos Nucifera (Coconut) Oil, Butyrospermum Parkii (Shea Butter), Euphorbia Cerifera (Candelilla) Wax, Mentha Piperita (Peppermint) Oil, Prunus Armeniaca (Apricot) Kernel Oil, Persea Gratissima (Avocado) Oil, Cannabis Sativa (Hemp) Seed Oil, Tocopherol, Menthol, Simmondsia Chinensis (Jojoba) Seed Oil

Is it Vegan? Kosher?

It is not certified kosher but is vegan. There were no animal by-products at or near the making of this product.

Can I use it with (latex) condoms? 

No. Like most balms, Bomb Balm Arousal Balm is made with coconut oil, and coconut oil is not compatible with latex condoms.

How should I store it? What’s its shelf life?

Ideally keep the tin flat and at moderate room temperature. We suggest you close the lid securely after each use. Once opened, our arousal balm has a shelf life of 12 months.

Any other uses? 

Oh hell yeah, the possibilities are endless. Here’s a list of a few but please let us know if you have some new awesome uses!

-- It relieves headaches when applied to temples of the head

-- It acts as an excellent moisturizer for any dry areas (including the tips of your hair, elbows and heels)

-- It acts as an amazing lip "plumper" when applied to your lips (all your lips!)


When will my order ship?

Barring unforeseen circumstances, we will ship your order 1-2 days after purchase. Shipping time is subject to change based on your location, holidays and other delays which are out of our control. You’ll receive an email from us with tracking information as soon as your order is processed and on its way to the post office.

Is shopping discreet?

Yes. Expect a plain white (for small-ish orders) or brown (for the WaterSlyde) shipping box from a mysterious return sender named “Lovability”. If she sounds sexy, it’s because she is. ☺

PLEASE NOTE FOR INTERNATIONAL ORDERS (i.e., orders outside the United States): we may be obligated to identify the contents of every package as required by customs.

Do you ship internationally?

Yes! We ship everywhere but the moon. Please note, however, that you are responsible for any inbound duties, taxes and other charges which your local customs authority deems appropriate.

Do you accept returns?

Unfortunately, due to the nature of our products, we cannot accept returns or exchanges. For customer service support, shoot us an email to hello@lovabilityinc.com.  We'll get back to you right away.

What if my address changes after I submit an order?

Let us know as soon as you can. If your order has already shipped, we'll try to intercept the postal service and get it to you. If it hasn't, easy squeezy - just email us at hello@lovabilityinc.com with your new address and we'll make the change.

How can I check the status of my order?

Shoot an email to hello@lovabilityinc.com anytime, and we'll let you know your exact order status. Or, keep an eye out for an email from us the day your order was shipped. Your tracking number will be identified in the email.


What if I'm not satisfied with my order?

If there's an issue with how your order was handled during shipping or the state in which it arrives, we'll help resolve it right away. 

Due to the nature of our products, we don't officially accept returns or exchanges, but unofficially we want you to have the badass product you ordered and the experience you expected. Email us at hello@lovabilityinc.com for a speedy response.

Do you protect my privacy online?

Yes, your privacy is of utmost importance to us!

What's the easiest way to talk to a human?

Shoot us an email at hello@lovabilityinc.com or call / text us at 1-310-956-1432. We're usually very quick to respond, even on the weekends. In any case, you should expect to hear back from us with in 24 hours of your communication.


Where should I send inquiries or purchase orders regarding wholesale?

If you're a retailer or distributor and are interested in learning about wholesale opportunities (or placing an order), please email us at wholesale@lovabilityinc.com

How can I get more information about Lovability products available for wholesale?

Click here to find more information about Lovability body-safe and empowering products on Range Me.


How do I learn more about Lovability's affiliate program?

We're so happy you're interested. Click here to learn more about (and apply to join) our affiliate program!

Where should I send questions regarding Lovability's affiliate program?

Did we miss something? Give us a shout at hello@lovabilityinc.com.